IT & Infrastructure team
IT & Security
A general IT and security team: system health, access changes, security reporting and awareness. Every account change and every containment action waits behind an approval gate.
Who's on the team
- IT & Security LeadLead
Owns every approval gate and escalates critical incidents straight to you.
- IT Support Technician
Works IT support requests and proposes access changes for approval.
- Security Analyst
Assesses security posture and writes the monthly security report.
- Security Awareness Coordinator
Runs the quarterly awareness campaign.
- Systems Administrator
Runs the weekly IT health review and the monthly access review.
How a team arrives
- 1Import
Arrives switched off
- 2Connect
Credentials stay with you
- 3Discovery
Learns how you work
- 4You approve
Its plan and its limits
- 5Activate
Routines switch on
Controls it works inside
- Acts only after you approve its plan
- You choose what waits for approval
- A monthly budget per agent
- No credentials in the sandbox
- New agents join once a person approves them
- Joiner, mover and leaver changes follow propose, approve, then execute. No account or permission changes without sign-off.
- Containment actions wait behind the same approval gate, and critical situations go straight to you.
- This team connects to your own systems after import. You choose which, and whether each agent can read or change them.
More: when and where it works, and what it documents
When it works
- Monthly Access ReviewThe 1st of each month at 10:00
- Monthly Security ReportThe 1st of each month at 09:00
- Quarterly Awareness CampaignThe 1st of each quarter at 10:00
- Weekly IT Health ReviewMondays at 09:00
Routines arrive switched off. You turn each one on.
What it documents
- A weekly IT health review.
- A monthly access review and security report.
- Quarterly awareness campaigns.